EdgeTest is a digital service. Nothing is ever shipped, and no delivery charge is ever applied. This page exists to say so plainly, and to explain when your access begins.
Nothing is shipped
EdgeTest is a digital subscription service delivered entirely over the internet at edgetest.in. There is no physical product, no packaging, and no shipment.
We do not ship goods to any address, we do not charge delivery or handling fees, and no courier, tracking number or delivery window is involved. Nothing will ever arrive at your door.
How the service is delivered
Access is delivered to your EdgeTest account, which you reach by signing in at edgetest.in from any modern web browser on a computer, tablet or phone. There is nothing to download or install.
Your account is tied to the email address you sign in with. Everything you create stays available in that account, from any device, for as long as your account is active.
When access begins
Activation is immediate and automatic. As soon as a payment is confirmed by our payment aggregator, the features of your plan are unlocked on your account, normally within a few seconds and in any event within 24 hours.
A 7-day free trial of the Pro plan activates the moment you start it, with no payment and no card required.
The Free plan is available immediately on sign-up, with no payment of any kind.
Confirmation
When a payment succeeds, our payment aggregator issues a payment confirmation to the email address used at checkout, and your plan is shown as active on the Account page inside the app.
The Account page is the authoritative record of what your account currently has access to. If it shows the plan you paid for, delivery is complete.
If access does not activate
If a payment has been taken and your plan has not activated within 24 hours, write to support@edgetest.in with the payment date and amount, or the payment reference from your confirmation email.
We will acknowledge within 48 hours. We will either activate your plan immediately or, if we cannot, refund the payment in full under section 7 of our Cancellation and Refund Policy, which covers payments taken where access was not granted.
Availability of the service
The service is available around the clock, other than during planned maintenance or an unplanned interruption. Market data pages update on the schedule described on those pages, and daily signal emails are sent each morning to users who have enabled them.
We do not guarantee uninterrupted operation. Where a paid service is unavailable for a prolonged period and we cannot put it right in reasonable time, our Cancellation and Refund Policy sets out what happens.
Contact
For anything about activation or access, write to support@edgetest.in. Our full contact details and grievance mechanism are on the Contact page.